ご利用案内
About payment methods
Bank transfer
The price must be paid in advance, and the product will be shipped after payment is confirmed.
Please note that if payment is not confirmed within 3 business days, your order will be cancelled.
We apologize for the inconvenience, but the transfer fee will be borne by the customer.
《Bank transfer account》
[Bank name] Gunma Bank
[Branch name] Head office sales department
[ Deposit type ] Ordinary deposit
[Account number] 2556674
[Account Name] IROHAS Camera Co., Ltd.
Credit card payment
You can use "VISA", "JCB", "MasterCard", "American Express", and debit cards with international brands (Visa Debit, etc.) with Paypal.
About delivery
Items will be delivered via Hikyaku Express (Sagawa Express).
Orders placed outside of Japan will be delivered by EMS or DHL.
About shipping
Prices vary depending on whether the shipping destination is within Japan or overseas.
In Japan:
It will be 1,100 yen.
If you order a total of 10,000 yen or more per destination, shipping will be free.
Also, in the case of film shipping onlyIf the total amount is less than 3,000 yen per destination, the shipping fee will be 220 yen.
Overseas:
2,000 yen.
If you order a total of 15,000 yen or more per destination, shipping will be free.
Customers are responsible for any customs duties, customs fees, and other charges incurred in their country.
About returns and warranties
In the case of initial defects or missing items, we will issue a refund.
(Please contact us within 3 days of receiving the product.)
We will issue a refund after sending the product to us and checking it.
In addition, the product comes with a one-month operation guarantee.
If a malfunction occurs within the one month warranty period (natural failure), we will repair or refund up to the purchase price.
*The following items are not covered by the warranty.
・ Malfunctions outside of normal use such as fire, submergence, dropping, impact, etc.
・ Problems with appearance
・ Junk items
*About shipping charges for return
- Japan For domestic shipments, please return the item with cash on delivery.
- Overseas Return shipments will be borne by the customer!!